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Creating Intentional Impact
There is the law of unintended consequences - that the actions of people, especially government (read "managers") always have effects that are unanticipated, or "unintended." And then there is reducing those unintended consequences by purposefully thinking through and planning for the impact you want to have.
Creating Intentional Impact is great for staff level and managers alike who want better responses to their efforts from co-workers, more productive meetings, and more effective, less distracted employees.


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